ASPSESSIONIDSQBBBBCS

This is a session cookie on our Life Cover online ‘Request a call back’ service, provided by Contact Partners Limited. This cookie remembers any page changes, item or data selection you make from page to page. This cookie is erased when you close your browser.

ASP.NET_SessionId, ISAWPLB{39C4C87D-A15E-4B93-B869-ACF47E2B87EA}

These are session cookies on our Home Insurance online quote journey provided by AXA Insurance Limited. These cookies remember any page changes, item or data selection you make from page to page. These cookies are erased when you close your browser.

ASPSESSIONIDACARQBAR

This is a session cookie on our Car Insurance online quote journey provided by Ageas Insurance Limited. This cookie remembers any page changes, item or data selection you make from page to page. This cookie is erased when you close your browser.

JSE

We use this cookie to remember if you have JavaScript enabled on your web browser. Without it the website can't do things like display videos, so we hide this content if JavaScript is disabled.

JSESSIONID, SS_X_JSESSIONID

These are session cookies on our Pet, Wedding and Event online quote journeys provided by Royal & Sun Alliance Insurance plc. These cookies remember any page changes, item or data selection you make from page to page. These cookies are erased when you close your browser.

Q

This is a cookie used on our Pet, Wedding and Event online quote journeys provided by Royal & Sun Alliance Insurance plc. This cookie uses a boolean value, set to true when a quote is created. It is needed to handle quotes generated from aggregators and/or the online account registration flow.

PHPSESSID

This is a session cookie on our Travel Insurance online quote journey provided by Ageas Insurance Limited. This cookie remembers any page changes, item or data selection you make from page to page. This cookie is erased when you close your browser.

rrSessionId

This is a session cookie which remembers any page changes, item or data selection you make from page to page. This cookie is erased when you close your browser.

NSC_T5-mc-443-fyu-dppljf, RiskfortCookie

These cookies are used for anti-fraud/security on our Home Insurance online quote journey, provided by AXA Insurance Limited.

usy46gabsosd, VisitCount, OriginalReferrer, OriginalURL

These are analytics cookies used by our Specialist Home Insurance provider, Sterling Insurance Company Limited, to analyse how visitors use the website.

The data stored by these cookies can only be seen by the relevant teams at Sterling Insurance Company Limited and John Lewis, and never shows any confidential information.

_qPageNum_johnlewis, _qsst, _qsst_s, _qst, _qst_s, _qubitTracker, qtag_81707

These cookies enable the function of analytics software supplied by our business partner Qubit. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and to make our marketing campaigns relevant.

The data stored by these cookies can only be seen by the relevant teams at John Lewis and Qubit, and never shows any confidential information.

c_m , prodcvp , sc_opp, s_cc, s_ev41, s_ev42, s_sq, sc_ev39, sc_ev40, sc_ev41, sc_ev42, sc_ev43, s_cpm, s_vi, s_visitStart, s_v36, s_v40_persist

These cookies enable the function of our SiteCatalyst analytics software, supplied by our business partner Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and to make our marketing campaigns relevant.

The data stored by these cookies can only be seen by the relevant teams at John Lewis and Adobe and never shows any confidential information.

STpaymentType, PaymentType

These cookies are set by SiteTagger on some of our online quote journeys to identify the payment method (either via debit/credit card or direct debit) customers use to purchase specific products.

brand

Used by the provider of the John Lewis Car Insurance online quote journey, Ageas Insurance Limited, to show different phone numbers and logos of comparison website referrers, like Go Compare.

eid

Used by the provider of the John Lewis Car Insurance online quote journey, Ageas Insurance Limited, to test the quote retrieval process and make sure it’s working correctly.

jli_cookie_notif

This cookie is used for our cookie notification banner. It will appear the first time you enter our website and then disappear when you navigate to a new page within the website. By navigating to another page within our website, we assume you consent to the use of cookies. If you choose to clear your cookies prior to each visit to our website, you will see the cookie banner once upon entry to the website on each visit.

STpaymentType, PaymentType

These cookies are set by SiteTagger on some of our online quote journeys to identify the payment method (either via debit/credit card or direct debit) customers use to purchase specific products.

NSC_T5-mc-443-fyu-dppljf, RiskfortCookie

These cookies are used by the provider of the John Lewis Home Insurance online quote journey, AXA Insurance Limited for security on payment pages.

Anj, sess, uuid2

An advertising cookie from a third party provider called Appnexus. These help us and our advertisers see which advertisements you click on and interact with.

camp_freq_p1, conversions, dp_rec,
exchange_uid, HSID, impressions_p1, id, io_freq_p1,
NID, partnerUID, PREF, segments_p1, SID,
SSID, subID, uid, _utma, _utmz

These are advertising cookies from third party providers, Invite Media and Doubleclick, both subsidiaries of Google Inc. These help us and our advertisers see which advertisements you click on and interact with.

cli

An advertising cookie from a third party provider called Collective Media. These help us and our advertisers see which advertisements you click on and interact with.

D, mc, __qca

Advertising cookies from a third party provider called Quantcast. These help us and our advertisers see which advertisements you click on and interact with.

JSESSIONID, ug

Advertising cookies from a third party provider called Specific Media. These help us and our advertisers see which advertisements you click on and interact with.

mojo3, svid

Advertising cookies from a third party provider called Mediaplex. These help us and our advertisers see which advertisements you click on and interact with.

UIDR

An advertising cookie from a third party provider called ScorecardResearch (comScore). These help us and our advertisers see which advertisements you click on and interact with.

Adobe SiteCatalyst

Adobe SiteCatalyst software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.

The data stored by these cookies can be seen only by the relevant teams at John Lewis and Adobe and never shows any confidential information.

Advertising partners: Affiliate Window, Appnexus, Collective Media, Doubleclick, Google,
Invite Media, Kenshoo, Manning Gottlieb OMD, Mediaplex, Qubit, Responsys,
Scorecard Research, Specific Media

Sometimes we'll advertise on third party websites. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable.

Examples of these advertisers include Google (including Google-owned DoubleClick for paid advertising on Google.co.uk), Affiliate Window and Kenshoo.

Ageas Insurance Limited

Ageas Insurance Limited underwrite the John Lewis Car and Travel Insurance products. They use session cookies to remember preferences and selections and ensure security on payment pages. In some cases they are also used for website analytics.

AXA Insurance Limited

AXA Insurance Limited underwrite and provide the online quote journey for the John Lewis Home Insurance product. They use session cookies to remember preferences and selections and ensure security on payment pages. In some cases they are also used for website analytics.

Contact Partners Limited

Contact Partners Limited provide the online ‘Request a call back’ service for John Lewis Life Cover. They use session cookies to remember preferences and selections.

Royal & Sun Alliance Insurance plc

Royal & Sun Alliance Insurance plc underwrite the John Lewis Pet, Wedding and Event Insurance products and provide online quote journeys for these products. They use session cookies to remember preferences and selections and ensure security on payment pages. In some cases they are also used for website analytics.

SiteTagger

SiteTagger provides a container tag solution which we use on our online product quote journeys.

A SiteTagger tag is included on every quote journey page, which acts as a container for web analytics cookies (via Adobe SiteCatalyst) and advertising cookies (via third party advertisers listed above).

Sterling Insurance Company Limited

Sterling Insurance Company Limited underwrite the John Lewis Specialist Home Insurance product and provide the online quote journey for this product. They use session cookies to remember preferences and selections and ensure security on payment pages. In some cases they are also used for website analytics.

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options.
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button.
3. Now select 'Allow local data to be set'.

Microsoft Internet Explorer 6.0, 7.0, 8.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab.
2.Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser.
3. Settings above Medium will disable cookies.

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options.
2. Then select the Privacy icon.
3. Click on Cookies, then select 'allow sites to set cookies'

Safari

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option.
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'.
3. Click 'Save'.

Microsoft Internet Explorer 5.0 on OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options.
2. Scroll down until you see 'Cookies' under Receiving Files.
3. Select the 'Never Ask' option

Safari on OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
2. Click on 'Security' then 'Accept cookies'.
3. Select the 'Only from site you navigate to'.

Mozilla and Netscape on OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option.
2. Scroll down until you see cookies under 'Privacy & Security'.
3. Select 'Enable cookies for the originating web site only'.

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'.
2. Then select 'Preferences', select the 'Advanced' tab.
3. Then select 'Accept cookies' option.