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Why choose John Lewis Car Insurance?

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Reap the rewards of careful driving - we offer a No Claims Discount of up to 75%** and in most instances we'll give you the option of protecting it.

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Stay on the road when you make a claim - we'll give you a Courtesy Car while your car is being repaired (Comprehensive Cover only).

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Never miss an urgent appointment - if it’s an emergency and we can’t arrange a replacement car in time, we’ll refund your taxi fare.

** Maximum 75% is only available with 9 years or more No Claims Discount.
† Terms, conditions, limitations and exclusions apply.
†† Discount is automatically applied when you get a quote.

Upgrading your Breakdown Cover

If you find that you need a different cover, just call us on 0800 916 6871. You'll be able to upgrade to Home Rescue Cover for an extra £20.66 or European Rescue Cover for an extra £41.32

Choose from our range of optional extras to make sure you have the right protection.

Simply get a quote and then add the extras you need.

Legal protection - £24.79 per year

If you’re injured in a road traffic accident that's not your fault, you may have the right to pursue compensation. You may also face financial losses that aren't covered by your car insurance. These could include:

Loss of earnings

Cost of alternative travel arrangements

Recovery of your policy excess from a third party

In addition, you may need to defend certain motoring prosecutions against you, or resolve disputes related to buying and selling goods or services for your vehicle - including selling your car.

Motor Legal Protection covers legal costs up to £100,000 per claim, if you need a lawyer to act for you in these circumstances.

For any claim to be accepted, there must be more than a 50% chance of success.

Motor Legal Protection also provides access to a 24/7 Legal Helpline, providing advice for private legal problems and access to online legal documents.

View Legal Protection Policy Wording (PDF)

Car Breakdown Cover 

We offer three levels of Breakdown Cover:

Roadside Rescue

Home Rescue - which in addition to roadside rescue, also provides cover if you break down at home

European Rescue - our most comprehensive level of Breakdown Cover.

Find out more about Car Breakdown Cover

View Roadside Rescue Policy Wording (PDF)

View Home Rescue Policy Wording (PDF)

View European Rescue Policy Wording (PDF)


Excess Protection - £30.99 per year

If you need to make a claim for damage to your car, you’ll usually have to pay the total excess on your policy to the repairer. You can protect against this expense with Excess Protection which will reimburse up to £500 of your excess payment (excludes windscreen excess).

View Excess Protection Wording (PDF)


Protected No Claims Discount

Claiming for an accident that was your fault (excluding a windscreen claim) usually means you lose some or all of your No Claims Discount. However there is a way to protect your discount.

Protected No Claims Discount allows you to make up to two claims in three consecutive years without losing any of your No Claims Discount. This optional extra also allows you to continue to earn your discount in the years you don't have to make a claim.

We can provide Protected No Claims Discount if you’ve accumulated four or more years of claim-free driving. If you wish to protect less than four years of No Claims Discount we may still be able to help.

Rated 5 out of 5 by from Excellent Customer Service - thank you! Due to a change in personal circumstances, I had been dreading re-newing my car insurance. I needn't have worried... I was treated with courtesy and respect and at times was overwhelmed by the kindness I received - and yes, I'm still talking about car insurance! And, best of all, have come to a very agreeable financial arrangement whilst being treated like a human being. I would have no hesitation recommending this service - for the understanding and professionalism I received. Thank you.
Date published: 2016-07-17
Rated 3 out of 5 by from Misunderstanding? My previous car insurance company jacked up the renewal price by 38% because I had made a claim last November. I filled in the John Lewis questionaire online and included the fact that I had made a claim. I also ticked the box to say that my no-claims discount was unaffected because I had NCD prorection. John Lewis replied with a vey reasonable quote which I duly accepted and paid for. A few days later I had an email requesting me to review my policy. I found that the price had increased and that someone had unticked the NCD Protection box which I had ticked. I rang up to discuss and was told that (a) I had not informed JL that I had made a claim (or possibly not ticked a box in a sub-menu) and (b) the underwriter would not give me NCD Protection. A new quote was offered with a different underwriter which of course increased the premium. At this point I went back to my old company and miraculously the lady reviewed my situation and reduced my quote considerably. I accepted this quote and cancelled the JL policy and have been told I will get a full refund.
Date published: 2016-07-16
Rated 5 out of 5 by from Change of Car - Helpful and Easy Needed to change car - rep went through changes gave me alternatives, very easy, saved me money.
Date published: 2016-07-16
Rated 4 out of 5 by from buying car insurance All very smooth. Questions answered and hassle free.
Date published: 2016-07-15
Rated 4 out of 5 by from Easily Done I bought this for a new car after a period without one.
Date published: 2016-07-15
Rated 2 out of 5 by from Car Insurance I renewed my car insurance shortly after the death of my husband. On renewal I specially told the person to whom I was speaking that my husband had died and I was now the sole driver, and I accepted the quote given to me. I was promised that my husbands details would be taken off the policy but when the new one arrived, his details were still there. I immediately telephoned and was advised that I would have to pay another £46 for being a single driver. The logic of this escaped me, and I refused to pay the extra as I had advised of my circumstances at the time of renewal. The extra charge was waived. I am left with the feeling that on renewal next year I will again be penalised.
Date published: 2016-07-15
Rated 1 out of 5 by from Waste of time :- Decided to shop around for my renewal :- Decided to use John Lewis :- On hold for at least 15 minutes each time I phoned. :- Details incorrect on final schedule :- Corrected details made it more expensive than my previous insurer :- Cancelled this policy :- Went back to original insurer for renewal (took 15 minutes, none of them on hold) :- Was given a 200 quid discount by previous insurer :- Took a whole day :- I can't fault the Staff - they were brilliant, call centre management and underwriters to blame
Date published: 2016-07-15
Rated 4 out of 5 by from Improved Although premium has gone up due to two claims in the last year, I'm pleased the excess is less, due to different underwriters. However, I found it rather upsetting to receive two letters saying you could no longer cover me, presumably because the policy was in the name of "The Executors" of my husband's will. You should have said that as his widow, I could apply for a new quote, instead of implying I was no longer insurable!
Date published: 2016-07-15
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Feedback from our customers helps us offer you the best possible service. The reviews above outline the opinions of our customers, who are asked to consider a range of criteria and to give an overall rating. These views are those of individual customers and are based on their experience of their product, policies and received services.

Our new My Account makes managing your policy easier

We've launched an all-new My Account, making it easier for our existing customers to manage their Car Insurance policies online.

What's new?

You can update your personal or address details, add or remove a driver and make payments online.

You can now make real time updates, so you can check your changes and receive new documents immediately.

The updated design makes it easier to view on tablets and mobiles, ideal if you’re on the move.

You can access all your policy documents online.

You can upload documents straight to My Account, making it easier to prove your No Claims Discount and send documents required for your policy.

For help with registering for or using My Account, please see our FAQs.

Compare our Car Insurance policy

Product

Replacement Car* provided for up to 21 days as standard
Up to 75% No Claims Discount
Emergency Taxi Cover as standard
Vehicle ID Theft Cover as standard
John Lewis
yes yes yes yes
Aviva
no no no no
LV= no no no no
M&S Bank Standard Cover
no no no no
SAGA
no no no no
Sainsbury's Bank Standard no no no no

Source: John Lewis Insurance Internet Survey 25 th May 2016
* Cover is provided if your insured car is a total loss (a write off) or has been immobilised due to a fault road traffic accident, theft, fire, vandalism or an act of malicious damage. Comprehensive cover only. Other terms and conditions apply
** Maximum 75% is only available with 9 years or more no claims history. Quotes offered from a panel of insurers. Not all panel members offer up to 75%

Get a quote
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If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).

If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a sister company of Ageas Insurance Limited.

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