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Why choose John Lewis Car Insurance?

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Reap the rewards of careful driving - we offer a No Claims Discount of up to 75%** and in most instances we'll give you the option of protecting it.

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Stay on the road when you make a claim - we'll give you a Courtesy Car while your car is being repaired (Comprehensive Cover only).

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Never miss an urgent appointment - if it’s an emergency and we can’t arrange a replacement car in time, we’ll refund your taxi fare.

** Maximum 75% is only available with 9 years or more No Claims Discount.
† Terms, conditions, limitations and exclusions apply.
†† Discount is automatically applied when you get a quote.

Upgrading your Breakdown Cover

If you find that you need a different cover, just call us on 0800 916 6871. You'll be able to upgrade to Home Rescue Cover for an extra £20.66 or European Rescue Cover for an extra £41.32

Choose from our range of optional extras to make sure you have the right protection.

Simply get a quote and then add the extras you need.

Legal protection - £24.79 per year

If you’re injured in a road traffic accident that's not your fault, you may have the right to pursue compensation. You may also face financial losses that aren't covered by your car insurance. These could include:

Loss of earnings

Cost of alternative travel arrangements

Recovery of your policy excess from a third party

In addition, you may need to defend certain motoring prosecutions against you, or resolve disputes related to buying and selling goods or services for your vehicle - including selling your car.

Motor Legal Protection covers legal costs up to £100,000 per claim, if you need a lawyer to act for you in these circumstances.

For any claim to be accepted, there must be more than a 50% chance of success.

Motor Legal Protection also provides access to a 24/7 Legal Helpline, providing advice for private legal problems and access to online legal documents.

View Legal Protection Policy Wording (PDF)

Car Breakdown Cover 

We offer three levels of Breakdown Cover:

Roadside Rescue

Home Rescue - which in addition to roadside rescue, also provides cover if you break down at home

European Rescue - our most comprehensive level of Breakdown Cover.

Find out more about Car Breakdown Cover

View Roadside Rescue Policy Wording (PDF)

View Home Rescue Policy Wording (PDF)

View European Rescue Policy Wording (PDF)


Excess Protection - £30.99 per year

If you need to make a claim for damage to your car, you’ll usually have to pay the total excess on your policy to the repairer. You can protect against this expense with Excess Protection which will reimburse up to £500 of your excess payment (excludes windscreen excess).

View Excess Protection Wording (PDF)


Protected No Claims Discount

Claiming for an accident that was your fault (excluding a windscreen claim) usually means you lose some or all of your No Claims Discount. However there is a way to protect your discount.

Protected No Claims Discount allows you to make up to two claims in three consecutive years without losing any of your No Claims Discount. This optional extra also allows you to continue to earn your discount in the years you don't have to make a claim.

We can provide Protected No Claims Discount if you’ve accumulated four or more years of claim-free driving. If you wish to protect less than four years of No Claims Discount we may still be able to help.

Rated 5 out of 5 by from Fantastic customer service All my dealings with John Lewis were a pleasure. So different from my last insurer who's customer service was just difficult. Also great price on my car.
Date published: 2016-04-30
Rated 4 out of 5 by from Policy offered same cover as previous insurer but was £200 less than renewal quote.
Date published: 2016-04-30
Rated 5 out of 5 by from Satisfactory experience I was dealt with efficiently and in a courteous manner.
Date published: 2016-04-29
Rated 5 out of 5 by from Our first experience with the company We will be looking to put further business for other insurances with John Lewis
Date published: 2016-04-29
Rated 5 out of 5 by from CAR INSURANCE The renewal of my Car insurance is due next month and after shopping around for many days I purchased John Lewis Insurance on line. Taking into consideration factors like voluntary excess, no claim bonus protection etc this was the best value for money. The on line purchase was smooth and easy and took only a few minutes.
Date published: 2016-04-29
Rated 5 out of 5 by from Excellent insurance service I bought this insurance because I had been delighted with house insurance from john Lewis Success!
Date published: 2016-04-28
Rated 4 out of 5 by from No hassle insurance We are so pleased how helpful the sales consultants were.
Date published: 2016-04-28
Rated 4 out of 5 by from Excellent service We have just bought a car and it was very efficiently handled by you. We were given a refund for our old car and the new policy arrived on the day we collected the new car. All in all a very good and friendly experience.
Date published: 2016-04-28
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Feedback from our customers helps us offer you the best possible service. The reviews above outline the opinions of our customers, who are asked to consider a range of criteria and to give an overall rating. These views are those of individual customers and are based on their experience of their product, policies and received services.

Our new My Account makes managing your policy easier

We've launched an all-new My Account, making it easier for our existing customers to manage their Car Insurance policies online.

What's new?

You can update your personal or address details, add or remove a driver and make payments online.

You can now make real time updates, so you can check your changes and receive new documents immediately.

The updated design makes it easier to view on tablets and mobiles, ideal if you’re on the move.

You can access all your policy documents online.

You can upload documents straight to My Account, making it easier to prove your No Claims Discount and send documents required for your policy.

For help with registering for or using My Account, please see our FAQs.

Compare our Car Insurance policy

Product

Replacement Car* provided for up to 21 days as standard
Up to 75% No Claims Discount
Emergency Taxi Cover as standard
Vehicle ID Theft Cover as standard
John Lewis
yes yes yes yes
Aviva
no no no no
LV= no yes no no
M&S Bank Standard Cover
no no no no
SAGA
no no no no
Sainsbury's Bank Standard no no no no

Source: John Lewis Insurance Internet Survey 8th December 2015.
*If your car is a total loss or immobilised following an accident which was your fault or stolen and not recovered. Other Terms and Conditions apply.

Get a quote
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If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).

If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a sister company of Ageas Insurance Limited.

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