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Why choose John Lewis Car Insurance?

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Reap the rewards of careful driving - we offer a No Claims Discount of up to 75%** and in most instances we'll give you the option of protecting it.

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Stay on the road when you make a claim - we'll give you a Courtesy Car while your car is being repaired (Comprehensive Cover only).

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Never miss an urgent appointment - if it’s an emergency and we can’t arrange a replacement car in time, we’ll refund your taxi fare.

** Maximum 75% is only available with 9 years or more No Claims Discount.
† Terms, conditions, limitations and exclusions apply.
†† Discount is automatically applied when you get a quote.

Upgrading your Breakdown Cover

If you find that you need a different cover, just call us on 0800 916 6871. You'll be able to upgrade to Home Rescue Cover for an extra £20.66 or European Rescue Cover for an extra £41.32

Choose from our range of optional extras to make sure you have the right protection.

Simply get a quote and then add the extras you need.

Legal protection - £24.79 per year

If you’re injured in a road traffic accident that's not your fault, you may have the right to pursue compensation. You may also face financial losses that aren't covered by your car insurance. These could include:

Loss of earnings

Cost of alternative travel arrangements

Recovery of your policy excess from a third party

In addition, you may need to defend certain motoring prosecutions against you, or resolve disputes related to buying and selling goods or services for your vehicle - including selling your car.

Motor Legal Protection covers legal costs up to £100,000 per claim, if you need a lawyer to act for you in these circumstances.

For any claim to be accepted, there must be more than a 50% chance of success.

Motor Legal Protection also provides access to a 24/7 Legal Helpline, providing advice for private legal problems and access to online legal documents.

View Legal Protection Policy Wording (PDF)

Car Breakdown Cover 

We offer three levels of Breakdown Cover:

Roadside Rescue

Home Rescue - which in addition to roadside rescue, also provides cover if you break down at home

European Rescue - our most comprehensive level of Breakdown Cover.

Find out more about Car Breakdown Cover

View Roadside Rescue Policy Wording (PDF)

View Home Rescue Policy Wording (PDF)

View European Rescue Policy Wording (PDF)


Excess Protection - £30.99 per year

If you need to make a claim for damage to your car, you’ll usually have to pay the total excess on your policy to the repairer. You can protect against this expense with Excess Protection which will reimburse up to £500 of your excess payment (excludes windscreen excess).

View Excess Protection Wording (PDF)


Protected No Claims Discount

Claiming for an accident that was your fault (excluding a windscreen claim) usually means you lose some or all of your No Claims Discount. However there is a way to protect your discount.

Protected No Claims Discount allows you to make up to two claims in three consecutive years without losing any of your No Claims Discount. This optional extra also allows you to continue to earn your discount in the years you don't have to make a claim.

We can provide Protected No Claims Discount if you’ve accumulated four or more years of claim-free driving. If you wish to protect less than four years of No Claims Discount we may still be able to help.

Rated 4 out of 5 by from John Lewis Ins. Good value Two salesman I spoke to not at all helpful. The lady I spoke to totally helpful business complete effectively in a very short time. I am retired and the Policy suits me very well.
Date published: 2016-06-17
Rated 4 out of 5 by from Car Insurance An excellent product for the money,helpful and courteous staff who dealt with my query promptly.
Date published: 2016-06-17
Rated 5 out of 5 by from Good Value Quoted online and queries confirmed on the telephone. Very good service.
Date published: 2016-06-17
Rated 5 out of 5 by from Very easy to take out my car insurance.The person I spoke to was very polite and took me through the questions without any problems on my part. A great service, keep up the good work, congratulations...
Date published: 2016-06-16
Rated 5 out of 5 by from Exceptional combination of benefits Car insurance from John Lewis is a package of 5 benefits. Whilst this insurance is not the cheapest the combination of the benefits is exceptional value.
Date published: 2016-06-15
Rated 4 out of 5 by from Good Insurance Good sevice and friendly efficient and helpful staff.
Date published: 2016-06-15
Rated 5 out of 5 by from very efficient process Resolved the new insurance quickly and effectively in short time. Polite knowledgeable service which is why I required
Date published: 2016-06-15
Rated 1 out of 5 by from Very disappointing I bought a new car around the time my insurance was due to renew and this caused all kinds of issues - unnecessarily it turns out. The initial man from customer services was polite and helpful but didn't explain things fully enough. The lady I spoke to 2 days later advised me incorrectly, was rather short with me and failed to follow anything up or record the phone conversation on the system. The final lady I spoke to sorted everything out but he whole process nearly led to my new car being uninsured and I received no compensation for this trouble. I will not be using John Lewis for inurance again.
Date published: 2016-06-15
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Feedback from our customers helps us offer you the best possible service. The reviews above outline the opinions of our customers, who are asked to consider a range of criteria and to give an overall rating. These views are those of individual customers and are based on their experience of their product, policies and received services.

Our new My Account makes managing your policy easier

We've launched an all-new My Account, making it easier for our existing customers to manage their Car Insurance policies online.

What's new?

You can update your personal or address details, add or remove a driver and make payments online.

You can now make real time updates, so you can check your changes and receive new documents immediately.

The updated design makes it easier to view on tablets and mobiles, ideal if you’re on the move.

You can access all your policy documents online.

You can upload documents straight to My Account, making it easier to prove your No Claims Discount and send documents required for your policy.

For help with registering for or using My Account, please see our FAQs.

Compare our Car Insurance policy

Product

Replacement Car* provided for up to 21 days as standard
Up to 75% No Claims Discount
Emergency Taxi Cover as standard
Vehicle ID Theft Cover as standard
John Lewis
yes yes yes yes
Aviva
no no no no
LV= no no no no
M&S Bank Standard Cover
no no no no
SAGA
no no no no
Sainsbury's Bank Standard no no no no

Source: John Lewis Insurance Internet Survey 25 th May 2016
* Cover is provided if your insured car is a total loss (a write off) or has been immobilised due to a fault road traffic accident, theft, fire, vandalism or an act of malicious damage. Comprehensive cover only. Other terms and conditions apply
** Maximum 75% is only available with 9 years or more no claims history. Quotes offered from a panel of insurers. Not all panel members offer up to 75%

Get a quote
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If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).

If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a sister company of Ageas Insurance Limited.

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