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Phone - The times our advisors are available are shown next to each telephone number.
Email - We’ll answer your email within 24 hours during our operating hours.
To find the contact details you need, click on the relevant product below.
| Make an enquiry? | 0845 610 0300 | (open 8am to 9pm Monday to Friday, 9am to 6pm Saturday, 10am to 2pm Sunday) |
| Get a quote? | 0800 916 6800 | (open 8am to 9pm Monday to Friday, 9am to 6pm Saturday, 10am to 2pm Sunday) |
| Make a claim? | 0845 610 0301 | (open 8am to 8pm Monday to Friday) |
| Contact Emergency Assistance? | 0845 603 1274 | (open 24 hours 7 days a week) |
| Contact us by email? |  |
Do you want to:
Get a quote? |
0800 916 6800 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 610 0300 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Make a claim? |
0845 610 0301 | (8am – 8pm Monday – Friday and 9am – 5pm Saturday) |
Contact Home Emergency Assistance? |
0845 603 1274 | (open 24 hours 7 days a week) |
Contact us by email |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Calls may be recorded and monitored.
Do you want to:
Get a quote? |
0800 916 6880 | (open 8am to 6pm Monday to Friday, 9am to 1pm Saturday) |
Contact Customer Service? |
0800 916 6880 | (open 8am to 6pm Monday to Friday, 9am to 1pm Saturday) |
Make a claim? |
0800 916 6890 | (open 9am to 5pm Monday to Friday) |
Contact Home Emergency Assistance? |
0845 677 8897 | (open 24 hours 7 days a week) |
Contact us by email |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
| Get a quote? | 0800 916 6815 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 2pm Sunday) |
Contact Customer Service? |
0845 610 0355 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 2pm Sunday) |
Make a claim? |
0845 610 0360 | (open 24 hours) |
Windscreen Claim? |
0845 610 0361 | (open 24 hours) |
Motor Breakdown |
0845 610 0366 | (open 24 hours) |
Contact us by email |
Email us |
Did you know: Car Insurance customers can now make mid-term adjustments online. Click here to find out more.
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 5900 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 610 0302 | (Monday to Friday 8am to 8pm and Saturday 9am to 5pm) |
Make a claim? |
0845 610 0303 | (8am – 6pm Monday – Friday and 9am – 2pm Saturday) |
Contact us by email |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 5900 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 078 7550 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Make a claim? |
0845 078 7585 | (24 hours a day, 7 days a week) |
Contact us by email? |
Email us |
|
Contact the vetfone helpline? |
0800 316 7119 |
(24 hours, 365 days a year) |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 953 2552 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 2pm Sunday) |
Contact Customer Service? |
0845 610 0305 | (open 8am to 9pm Monday to Friday, 9am to 6pm Saturday, 10am to 2pm Sunday) |
Make a claim? |
0845 610 0306 | (open 9am to 5pm Monday to Friday) |
Contact Travel Emergency Assistance? |
+44 207 0539 103 | (open 24 hours 7 days a week) |
Contact us by email? |
Email us |
|
Contact the Travel Concierge Service? |
0845 603 5379 |
(open 24 hours 7 days a week) |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 953 2552 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 2pm Sunday) |
Contact Customer Service? |
0845 111 0030 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 2pm Sunday) |
Make a claim? |
0845 123 1160 |
(To notify us of a claim: open 24 hours, 7 days a week) (For existing claims: open 9am to 5pm Monday to Friday) |
Contact Travel Emergency Assistance? |
+44 (0) 23 8064 4633 | (open 24 hours, 7 days a week) |
Contact us by email? |
Email us |
|
Contact our Travel Advice Line? |
+44 (0) 845122 8936 | (open 24 hours, 7 days a week) |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 7490 |
(open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 610 0310 |
(open 8am to 8pm Monday to Friday, 9am to 1pm Saturday and Sunday) |
Make a claim? |
0845 610 0311 |
(open 8.30am to 5.30pm Monday to Friday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 7490 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 078 7527 |
(open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Make a claim? |
0845 078 7598 |
(open 8am to 6pm Monday to Friday, 9am to 5pm Saturday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 7490 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 610 0310 |
(open 8am to 8pm Monday to Friday, 9am to 1pm Saturday and Sunday) |
Make a claim? |
0845 610 0311 |
(open 8.30am to 5.30pm Monday to Friday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 316 7490 | (open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Contact Customer Service? |
0845 078 7527 |
(open 8am to 8pm Monday to Friday, 9am to 5pm Saturday, 10am to 4pm Sunday) |
Make a claim? |
0845 078 7598 |
(open 8am to 5pm Monday to Friday, 9am to 5pm Saturday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 916 6840 | (open 8am to 8pm Monday to Friday) |
Contact Customer Service or make a claim? |
0845 602 9199 |
(open 8.30am to 6pm Monday to Friday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Do you want to:
Get a quote? |
0800 916 6840 | (open 8am to 8pm Monday to Friday) |
Contact Customer Service or make a claim? |
0845 600 3122 |
(open 9am to 5pm Monday to Friday) |
Contact us by email? |
Email us |
Call charges vary depending on who your telephone provider is. If you’re unsure, it’s best to contact them directly for their latest call charges. All calls to 0800 numbers are free from BT landlines. Recent changes mean that calls to 0845 numbers are free from some telephone providers; those that do charge will only charge these at local rates. Charges may vary if you call 0800 or 0845 numbers from your mobile phone.
Copyright © John Lewis Partnership 2001-2013
John Lewis plc Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England.
Company registration number: 233462. VAT no: GB232457280
