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Terms and conditions

The use of this website is subject to the following terms and conditions which you should read carefully.

Welcome to the johnlewis-insurance.com website terms and conditions for use. John Lewis Insurance is a trading name of John Lewis plc, which is part of the John Lewis Partnership group.

John Lewis Insurance works with a number of reputable third parties to offer you the products and services on this site. The use of this website is subject to the following terms and conditions which you should read carefully.

By using this website you agree to be legally bound by these terms and conditions. If you don’t agree to be bound by these terms and conditions you may not use or access this website. Different terms and conditions will apply to the purchase of the various products and services and these can be found on the relevant providers' websites.

The information, services and products on this website are intended for use by residents of the UK only and are not aimed at or intended for use by residents of any other jurisdiction.

This website is designed to be accessed through its main product home pages and other pages as we decide. If you access the site through individual pages directly, which are not designed for this purpose, you may not see important information which is relevant to a full understanding of the products and services being offered.

Before purchasing any of the products and services, you’ll be referred to certain site pages containing details of the relevant product or service together with important legal or regulatory information, such as the terms and conditions of purchase. These should be read together with the site pages.

We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification or withdrawal of the website; and/or
  • Change the terms and conditions from time to time and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions of use of this website (and the websites of the third party service providers referred to above) have been changed. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.

While we have taken all reasonable steps to ensure the accuracy and completeness of the information on this website, we give no warranty and make no representation regarding the accuracy or completeness of the content of this website. Consequently, we accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in this website. Further, no warranty is given that the website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability. Also, we accept no liability in respect of losses or damages arising out of changes made to the content of this website by unauthorised third parties.

Access to and use of this website is at the user's own risk and we do not warrant that the use of this website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection.

Nothing in these terms and conditions shall exclude or limit or restrict our duties and liabilities to you under the Financial Services and Markets Act 2000, or any conduct of business rules which we are bound to comply with. Further, nothing in these terms and conditions shall attempt to exclude liability for death or personal injury, or for fraudulent misrepresentation.

This website contains links to other websites which are hosted and maintained by third parties. We have no control over the content or security of any such site. You link to such websites at your own risk and we make no representations regarding the content of any such website. We cannot be liable for any loss or damage which may arise from the use of such third party websites.

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your registration details and/or your Personal Information.

By registering your details or purchasing a product or service from us or any of the third party providers, you are agreeing to be bound by these terms and conditions and you are consenting to us collecting and storing certain personal data about you.

This data will not be used other than in the normal course of our business. The data may be used to provide the service applied for and will be used by John Lewis Insurance to keep you informed of products and services which may be of interest to you unless you have previously chosen not to receive such information. For example as part of our continual effort to improve service, one of our customer service team may contact you by telephone to discuss your quote and whether there is anything we can help you with.

 If you subsequently decide that you do not wish to receive such information, all you need to do is write to let us know at John Lewis Insurance Customer Services, Partnership House, Carlisle Place, London SW1P 1BX.

If you wish to receive details of personal data held about you by us, you may write to request this from the Company Secretary, John Lewis Partnership, Partnership House, Carlisle Place, London SW1P 1BX - there is a fee for this service.

We will treat all your Personal Information as confidential. We will keep it on secure servers and we will comply fully with all applicable UK Data Protection and consumer legislation from time to time in place. Further information relating to our use of your personal data appears in our Privacy Policy which can be found on this website.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

This website contains trademarks belonging to John Lewis Insurance and other companies within the John Lewis Partnership group. No rights are granted in respect of any of the trademarks. If you’re in doubt as to whether an item is a trademark of John Lewis Insurance or a member of the John Lewis Partnership group, please contact the Company Secretary at the address shown above for clarification.

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

The contents of this website do not purport to provide any financial, investment or professional advice and nothing on the pages of this website shall be deemed to constitute the provision of financial, investment or other professional advice in any way.

The terms and conditions of use of this website shall be governed by and construed in accordance with the laws of England and any dispute regarding this website shall be subject to the exclusive jurisdiction of the English courts.

Telephone calls may be monitored or recorded with the aim of improving our service to you.

The registered company address of John Lewis plc is 171 Victoria Street, London SW1E 5NN. Company registration number: 233462

Terms and conditions

  1. Promotion open to residents of Great Britain excluding residents of Northern Ireland, aged 18 or over, excluding employees of the Promoter or anyone else professionally connected with this promotion.
  2. The Promoter is running a monthly prize draw with one winner per month from combined postal and online entries (as described below) (the “Monthly Draw”).
  3. Postal entries, for entrants who have received, and are entering by completing, a postal slip (“Postal Entries”): simply complete the postal slip and post it to the freepost address printed on the slip.
  4. Online entries, for entrants who are entering online (“Online Entries”): simply complete the online form at http://www.johnlewis.com/insurance/comp and click enter.
  5. Closing Date: Postal Entries and Online Entries must be received in the manner set out above by the Promoter by 23:59 on the 14th day of any month, to be entered into the Monthly Draw for that month, which will take place on the 15th day of the month.
  6. All valid Postal Entries and Online Entries will be entered into the same Monthly Draw.
  7. Only one entry per household. Entrants are not permitted to submit both a Postal Entry and an Online Entry. Entrants must not enter more than one Monthly Draw. There is one prize for each Monthly Draw, each prize being £500 of John Lewis gift vouchers.
  8. The winner of each Monthly Draw will be the entrant drawn at random from all validly submitted Postal Entries and Online Entries. Each Monthly Draw will take place within 7 days of the relevant closing date and the winner will be notified by post within a further 7 days. The prize will be sent by recorded delivery to the winner following such notification.
  9. In the event that any winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact with any winner within 7 days of the applicable draw date, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.
  10. The selection of the winning entries will be supervised by an independent person. The winner’s details (name and county) will be available for six weeks from the draw date by sending a SAE to John Lewis Insurance Prize Draw Winners, 10th Floor, 171 Victoria Street, London SW1E 5NN to be received on or after the draw date.
  11. Proof of submitting your entry is not proof of receipt of an entry by the Promoter. The Promoter is not responsible for any entries that fail to be submitted for any technical reason whatsoever. Entries submitted by any means other than as Postal Entries or Online Entries in the manner described above will be rejected.
  12. The Promoter reserves the right to award an alternative prize of equal or greater value, should the advertised prize or any part of it become unavailable for any reason.
  13. John Lewis gift vouchers can be exchanged for goods in all John Lewis stores or at John Lewis Direct, including johnlewis.com and John Lewis Direct mail order services only. For full terms and conditions see www.johnlewis.com/insurance/terms.
  14. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties.
  15. By taking part in the promotion, entrants agree to be bound by these terms and conditions.  Any breach of these terms and conditions by the winner may result in forfeiture of their prize.
  16. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.

Promoter: John Lewis Financial Services Limited, 171 Victoria Street, London SW1E 5NN

Eligibility and terms and conditions

  1. You must have been claims free for the last 12 months.
  2. We will beat your current insurers renewal by £1.
  3. If we don't beat your current insurers price, we'll refund the difference up to £100.
  4. Standard Policy eligibility criteria apply.
  5. Equivalent cover and minimum premiums apply.
  6. Renewal proof required within 28 days and is non returnable.
  7. New customers only.
  8. Offer may be withdrawn at anytime.
  9. Cover level can be upgraded after Price Promise completed.
  10. Offer calculated on Annual Premium before APR applied.
  11. One payment per household.
  12. We reserve the right to re-claim any refund given, if your policy is cancelled within three months of the start date.
  13. Refunds will be credited to your account within 21 days of receipt of your renewal notice and your policy cover starting. Monthly payers will be credited after their first monthly payment has been collected.
  14. Price Promise only applies to Essential, Plus and Premier cover levels.
  15. Specialist Home Cover is excluded from this offer.

Terms and conditions

  1. Customers purchasing a John Lewis Wedding Insurance policy will get a 10% discount off any level of cover.
  2. To qualify for the offer you must purchase a new Wedding Insurance policy and quote the promotional code 'WED2'.
  3. Offer cannot be exchanged for cash or used in conjunction with any other offer, promotion or coupon.
  4. John Lewis Insurance reserves the right to withdraw or amend the offer at any time.
  5. The offer is not available to employees or retirees of the John Lewis Partnership, their dependants or their agents or anyone else connected with the promotion.
  6. By entering the offer, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.
  7. The Promoter is John Lewis Insurance, 171 Victoria Street, London, SW1E 5NN.
  1. Promotion open to residents of Great Britain aged 18 or over, excluding residents of Northern Ireland, employees of the Promoter or anyone else professionally connected with this promotion.
  2. To enter, simply share a photograph of your most cherished object and write six words to describe the importance of the item.
    Submission can be through email entry to: competitions@johnlewis-insurance.com
  3. Entries must be received between 00:00 on Wednesday 12th March 2014 and 23:59 on Wednesday 26th March 2014. Any entries received prior to 00:00 on Wednesday 12th March 2014 or after 23:59 on Wednesday 26th March 2014 will not be counted or entered into any competition.
  4. There is one prize that will be £500 worth of John Lewis Partnership vouchers.
  5. By entering the promotion the entrant agrees that the Promoter may link to the entrant’s photograph on the Promoters website, from the Promoter’s own website and the Promoter’s Social Media feeds.
  6. Multiple entries by a single entrant are permitted.
  7. The winner will be selected and notified by email by 02 April 2014. The decision of the judges is final and binding in all matters and no correspondence will be entered into. The full names of the judges are available on request.
  8. The prize will be sent in the post to the winner following such notification and the Promoter being provided with the winner’s postal address.
  9. In the event that a winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact with the winner within 7 days of initially notifying the winner, the Promoter reserves the right to reconsider the winner and award the prize to an alternative winner.
  10. The prizes are as stated, are non-transferable and no cash alternatives are available. The Promoter reserves the right to award alternative prizes of equal or greater value.
  11. The winners’ details (name and county) will be available for six weeks from 02 April 2014 by sending a SAE to John Lewis Insurance Heirlooms Competition, 10th Floor, 171 Victoria Street, London SW1E 5NN to be received on or after 7 May 2014.
  12. The winners may be required to participate in related publicity.
  13. The Promoter is not obliged to use the content of any photograph in any way or to link to the entrant’s photograph from its website.
  14. The Promoter reserves the right to remove any link to any entrant’s photograph from the Promoter’s website at any time.
  15. The Promoter reserves the right to disqualify any entries which the Promoter considers, in its sole discretion, to contain material that is: obscene, defamatory, blasphemous, offensive or untruthful; promotes or incites racial or religious hatred or any other form of hatred, violence, aggression or discrimination; infringes or is likely to infringe any copyright, right of privacy, right of publicity, moral right or any other right whatsoever of any third party; is derogatory or damaging to the goodwill and/or reputation of the Promoter; breaches or is likely to cause the Promoter to breach, any UK laws; or is likely to cause undue distress or upset to any person.
  16. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties.
  17. Proof of submitting your entry is not proof of receipt of an entry by the Promoter.  The Promoter is not responsible for any entries that fail to be submitted for any technical reason whatsoever. Entries submitted by means other than as set out in these terms and conditions will be rejected.
  18. The Promoter will never disclose the personal details of the entrant to any company outside the John Lewis Partnership (which includes John Lewis, Waitrose, John Lewis Insurance and John Lewis Financial Services) for them to use for their mailing or marketing purposes. By participating in the promotion you agree that the Promoter, any authorised agent and any other company within the John Lewis Partnership may use and store the personal details of the entrant in the course of running the promotion, as set out in these terms and conditions, and for related purposes such as promoting the promotion and announcing and publicising the winner and advertising products offered for sale by the John Lewis Partnership, subject to compliance with applicable data protection laws.
  19. By taking part in the promotion, entrants agree to be bound by these terms and conditions.
  20. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.

Promoter: John Lewis Financial Services Limited, 171 Victoria Street, London SW1E 5NN.

Win 1 of 4 Pet Care Hampers Worth £250 Prize draw terms and conditions:

1. Promotion open to UK residents, at least 18 years of age, excluding residents of Northern Ireland and excluding John Lewis Partnership employees or anyone else professionally connected with this promotion.

2. By taking part in the promotion, entrants agree to be bound by these terms and conditions. Any breach of these terms and conditions by the winners may result in forfeiture of their prize.

3. To enter, simply get a quote for John Lewis Pet Insurance by telephone or online at www.johnlewis-insurance.com. If we are unable to offer you a quote, you cannot be entered into the competition.

4. A quote for the purposes of this Promotion is only valid once a quote reference number has been obtained.

5. This promotion will begin at 00:00 on 1 April 2014, and all entries must be received by 23:59 on 30 April 2014. No responsibility will be accepted for any entries that fail to be submitted for any technical reason whatsoever. Entries by any other means (including by email / post) will be rejected.

6. The winners will be four entrants picked at random on or before 16 May 2014 under the supervision of an independent person. No correspondence will be entered into.

7. The winner will be notified by post by 23 May 2014. The Prize will be sent in the post to the winner by 16 June 2014 following such notification.

8. If you do not wish to be entered into this prize draw please inform us when obtaining an insurance quote by telephone or send an email to competitions@johnlewis-insurance.com.

9. Only one entry per person.

10. There are four prizes in total. Each prize contains pet care products up to the value of £250. The prize is as stated, is non-transferable and no voucher or cash alternative is available. The prize excludes Cath Kidston, Fatboy and Alessi pets care products.

11. The Promoter reserves the right to award an alternative prize of equal or greater value, should the advertised prize or any part of it become unavailable for any reason.

12. If the winner refuses acceptance of the prize or cannot accept the prize, or if the Promoter is unable to make contact with the winner of the draw within 14 days of the draw, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.

13. Details of the winner (first name and county) will be available after the draw (until 30 June 2014) by applying to John Lewis Insurance Pet Insurance April Prize Draw Winners, 10th Floor, 171 Victoria Street, London SW1E 5NN.

14. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties.

15. The winners may be required to participate in related publicity.

16. The Promoter will never disclose your personal details to any company outside the John Lewis Partnership (which includes John Lewis, Waitrose, John Lewis Insurance and John Lewis Financial Services) for them to use for their mailing or marketing purposes. The Promoter will only use your personal details to contact you if you have won one of the four prizes.

17. This promotion and the terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts. Promoter: John Lewis Financial Services Limited, 171 Victoria Street, London, SW1E 5NN.

Pet Insurance: Terms, conditions, limitations, exclusions and eligibility criteria apply. John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of Royal & Sun Alliance Insurance plc. John Lewis Home, Pet, Wedding and Event Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Calls may be recorded and monitored.

  1. Promotion open to residents of Great Britain aged 18 or over, excluding residents of Northern Ireland, employees of the Promoter or anyone else professionally connected with this promotion. A parent or legal guardian must enter on behalf of the child. The child must be under the age of 16.
  2. To enter, simply share a photograph of a drawing, using the theme “my favourite thing,” done by a child you are the parent or guardian of. Submission is through email entry to: competitions@johnlewis-insurance.com or you can send in your child’soriginal drawing with your contact details to: Marketing, John Lewis Insurance Drawing Competition, 10th Floor, John Lewis plc, 171 Victoria Street, London SW1E 5NN. Please note original drawings cannot be returned. Drawings should be no more than A3 in size.
  3. Entries must be received between 10:00AM on Wednesday 9th April 2014 and 10:00AM on Thursday 24th April 2014. Any entries received prior to 10:00AM on Wednesday 9th March 2014 or after 10:00AM on Thursday 24th April 2014 will not be counted or entered into any competition.
  4. There are 4 prizes. The overall winner will receive a frame that includes the child’s original artwork next to the original artist’s interpretation of their drawing. 3 runners up will each receive a print only of the artist’s interpretation of their drawing.
  5. By entering the promotion, you assign, on behalf of the child, all intellectual property rights in the drawing to the Promoter, and confirm that the Promoter (or any third party connected to the Promoter in association with his promotion) may use the drawing for any purpose.
  6. By entering the promotion the entrant agrees that the Promoter may link to the entrant’s photograph or drawing on the Promoter’s website (and associated sites), from the Promoter’s own website and the Promoter’s Social Media feeds.
  7. Multiple entries by a single entrant are permitted.
  8. The winner will be selected and notified by email by 30th April 2014. The decision of the judges is final and binding in all matters and no correspondence will be entered into. The full names of the judges are available on request.
  9. The prize will be sent in the post to the winner following such notification and the Promoter being provided with the winner’s postal address.
  10. In the event that a winner refuses acceptance of the prize or, for whatever reason, cannot accept the prize, or if the Promoter is unable to make contact with the winner within 7 days of initially notifying the winner, the Promoter reserves the right to reconsider the winner and award the prize to an alternative winner.
  11. The prizes are as stated, are non-transferable and no cash alternatives are available. The Promoter reserves the right to award alternative prizes of equal or greater value.
  12. The winner’s details (name and county) will be available for six weeks from 30th April 2014 by sending a SAE to John Lewis Insurance Drawing Competition, 10th Floor, 171 Victoria Street, London SW1E 5NN to be received on or after 23rd May 2014.
  13. The winners may be required to participate in related publicity.
  14. The Promoter is not obliged to use the content of any photograph or drawing in any way or to link to the entrant’s photograph from its website.
  15. The Promoter reserves the right to remove any link to any entrant’s photograph or drawing from the Promoter’s website at any time.
  16. The Promoter reserves the right to disqualify any entries which the Promoter considers, in its sole discretion, to contain material that is: obscene, defamatory, blasphemous, offensive or untruthful; promotes or incites racial or religious hatred or any other form of hatred, violence, aggression or discrimination; infringes or is likely to infringe any copyright, right of privacy, right of publicity, moral right or any other right whatsoever of any third party; is derogatory or damaging to the goodwill and/or reputation of the Promoter; breaches or is likely to cause the Promoter to breach, any UK laws; or is likely to cause undue distress or upset to any person.
  17. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties.
  18. Proof of submitting an entry is not proof of receipt of the entry by the Promoter. The Promoter is not responsible for any entries that fail to be submitted for any technical reason whatsoever. Entries submitted by means other than as set out in these terms and conditions will be rejected.
  19. The Promoter will never disclose the personal details of the entrant to any company outside the John Lewis Partnership (which includes John Lewis, Waitrose, John Lewis Insurance and John Lewis Financial Services) for them to use for their mailing or marketing purposes. By participating in the promotion you agree that the Promoter, any authorised agent and any other company within the John Lewis Partnership may use and store the personal details of the entrant in the course of running the promotion, as set out in these terms and conditions, and for related purposes such as promoting the promotion and announcing and publicising the winner and advertising products offered for sale by the John Lewis Partnership, subject to compliance with applicable data protection laws.
  20. By taking part in the promotion, entrants agree to be bound by these terms and conditions.
  21. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.

Promoter: John Lewis plc, 171 Victoria Street, London SW1E 5NN.

ASUS MeMo Pad prize draw terms and conditions

  1. Entrants must be UK residents, at least 18 years of age, excluding residents of Northern Ireland and employees of John Lewis Partnership, their dependants or anyone else professionally connected with this promotion.
  2. By taking part in the promotion, entrants agree to be bound by these terms and conditions.
  3. To enter, simply purchase a John Lewis Travel Insurance policy by telephone or online between 00:00 1 July 2014 and 23:59 31 August 2014. Purchase is subject to our normal acceptance criteria. If we are unable to offer you cover for any reason, you will not be entered into the prize draw.
  4. You will automatically be entered into the prize draw on purchase of a John Lewis Travel Insurance Policy. If you do not wish to be entered into this prize draw please inform us by email to competitions@johnlewis-insurance.com.
  5. Only one entry per person.
  6. There are 6 prizes of the ASUS MeMO Pad™ 8 available. The prize is as stated, is non-transferable and no cash alternative is available.
  7. The 6 winners will be picked at random on or before 15 September 2014 under the supervision of an independent person. No correspondence will be entered into.
  8. The 6 winners will be notified by the postal address provided in the John Lewis Travel Insurance application, by 22 September 2014. The prize will be sent to the winners using this same postal address by 29 September 2014 following such notification.
  9. If any of the winners refuse acceptance of the prize or cannot accept the prize, or if the Promoter is unable to make contact with any of the winners of the draw, the Promoter reserves the right to re-draw and award the prize to an alternative winner.
  10. Details of the 6 winners (first name and county) will be available after the draw (until 30 October 2014) by sending a stamped addressed envelope to John Lewis Insurance Travel Insurance ASUS tablet Prize Draw Winners, 10th Floor, 171 Victoria Street, London SW1E 5NN.
  11. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason whatsoever, with no liability to any entrants or third parties.
  12. By entering this competition you agree that the Promoter may use and store your personal details in the course of running the competition as set out in these terms and conditions and for related purposes such as promoting the competition, announcing and publicising the winner, subject to compliance with applicable data protection laws.

Promoter: John Lewis Financial Services Limited, 171 Victoria Street, London, SW1E 5NN.

  1. myWaitrose customers purchasing the John Lewis Premier Pet Insurance policy in accordance with these terms and conditions will receive £40 of John Lewis vouchers.
  2. myWaitrose customers purchasing the John Lewis Plus Pet Insurance policy in accordance with these terms and conditions will receive £20 of John Lewis vouchers.
  3. To qualify for this offer you must be a registered myWaitrose account holder and purchase a John Lewis Pet Insurance policy quoting the promotional code PET16.
  4. This offer does not apply to policies cancelled within 14 days of receipt of policy documents.
  5. The £40 or £20 of John Lewis vouchers will be sent to the policyholder within 60 days of the purchase date of the policy, following the 14 day statutory cancellation period, to the address provided.
  6. John Lewis vouchers cannot be exchanged for cash.
  7. This offer is limited to one redemption per household.
  8. Terms and conditions apply to the use of John Lewis vouchers, see www.johnlewis.com.
  9. The Promoter reserves the right to withdraw or amend this offer at any time in its absolute discretion and with no liability to customers.
  10. This offer is not available to employees or retirees of the John Lewis Partnership, their dependants or their agents or anyone else connected with the Promoter.
  11. By entering this offer, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.
  12. This offer and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.
  13. The Promoter is John Lewis Financial Services Limited 171 Victoria Street, London, SW1E 5NN.

Win a Car Prize draw terms and conditions.

  1. Entrants must be UK residents, excluding residents of Northern Ireland, at least 18 years of age, excluding employees of John Lewis Partnership, their dependents, or anyone else professionally connected with this promotion.
  2. By taking part in the promotion, entrants agree to be bound by these terms and conditions.
  3. To enter, simply complete your purchase of a John Lewis Car Insurance policy by telephone or online at www.johnlewis-insurance.com, between 00:00 12 August 2014, and 23:59 31 October 2014. Car Insurance policies purchased on price comparison websites will be excluded from the prize draw. Purchase is subject to our normal acceptance criteria. If we are unable to offer you cover, you will not be entered into the prize draw. Proof of submitting your entry is not proof of receipt of an entry by the Promoter. No responsibility will be accepted for any entries that fail to be submitted for any reason whatsoever.
  4. If you do not wish to be entered into this prize draw please inform us when purchasing your car insurance policy by telephone or send an email to competitions@johnlewis-insurance.com.
  5. Offer only applies to new customers purchasing a new policy.
  6. Offer does not apply to policies cancelled within 14 days of the start date of the policy or the date the policy documents are sent. Only policyholders with live policies on the draw date will be entered in to the prize draw.
  7. Only one entry per person. 
  8. There is one prize which comprises a Golf Match SE 1.4 TSI 122 PS 6-speed manual 5 door. Includes a choice of metallic paint up to the value to £535 plus 1 year’s road tax and 1 year’s John Lewis Car Insurance on the Golf Match up to the value of £1,200 (subject to standard underwriters terms and conditions). The prize does not include any other costs necessary to use the prize, all of which must be arranged by the winner. The prize is as stated, is non-transferable and no cash alternative is available. The Promoter reserves the right to award an alternative prize of equal or greater value, should the advertised prize or any part of it become unavailable for any reason.
  9. John Lewis Partnership has no liability whatsoever for the prize, including anything necessary for the prize to be roadworthy, or how the prize is used. The Promoter cannot be held responsible for the failure of any third parties to fulfil their obligations associated with this competition.
  10. The winner will be the 1 entrant picked at random on or before 14th November 2014 under the supervision of an independent person. The result of the prize draw is final and binding in all matters and no correspondence will be entered into.
  11. The winner will be notified by phone by 20th November 2014. Details of the winner (first name and county) will be available after the draw (until 31 December 2014) by applying to John Lewis Insurance Win a Car Prize Draw Winners, 10th Floor, 171 Victoria Street, London SW1E 5NN. Please enclose a stamped self-addressed envelope.
  12. If the winner refuses acceptance of the prize or cannot accept the prize, or if the Promoter is unable to make contact with the winner of the draw, or if the winner fails to collect its prize in accordance with the timeline below, the Promoter reserves the right to re-draw the prize and award it to an alternative winner.
  13. The prize will be available for collection from the winner’s nearest Volkswagen retailer within 20 weeks of the date of notification of winning. The winner will be responsible for their arrangements and cost of transport to and from their nearest Volkswagen retailer.
  14. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability whatsoever to any entrants or third parties.
  15. The winner may be required to participate in related publicity.
  16. This promotion and these terms and conditions are governed by English law and subject to the exclusive jurisdiction of the English courts.
  17. Your privacy is very important to us, that’s why we will never disclose your personal details to any company outside the John Lewis Partnership (including John Lewis Insurance, John Lewis and Waitrose) for them to use for their mailing or marketing purposes. By entering this competition you agree that the Promoter may use and store your personal details in the course of running the competition as set out in these terms and conditions and for related purposes such as promoting the competition, announcing and publicising the winner, subject to compliance with applicable data protection laws.

Promoter: John Lewis Financial Services Limited, 171 Victoria Street, London SW1E 5NN.