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Wedding cancellation due to illness


A wedding involves a lot of organisation, as flowers, napkins and favours are all designed, made and set out with meticulous precision. Everything’s got to be perfect and the last thing you want to think about is having to cancel your wedding.

However, if one of your parents falls ill before the wedding, you may not wish to walk yourself up the aisle and your special day may need to be cancelled.

John Brady, Head of Commercial at John Lewis Wedding Insurance answers your questions about cancelling your wedding because of illness.

Q&A with John Brady

Q. What’s your background and what experience do you have in providing information about wedding insurance?

A. I've worked in financial services for 20 years, including banking, credit cards and insurance. The last five have been spent at the John Lewis Partnership, where I’ve helped to launch and develop John Lewis Insurance, including our personal insurance cover for cars, travel, pets, homes, events and of course, weddings. As a married man myself I understand how much financial, organisational and emotional investment is involved in arranging your big day.

Quotation MarksVery few people consider illness as something that could mean having to cancel their wedding, insurance can help cover the costs of postponement due to illness.Quotation Marks

Q. What is
Cancellation Cover?

A. If you need to cancel your wedding because of death or illness, Cancellation Cover provides you with any irrecoverable expenses up to the level of your wedding insurance policy, if it's not due to a pre-existing medical condition. This includes ceremonial attire and wedding services that have been booked but not used.

Q. Who is covered under this part of the policy?

A. The policy covers death or illness of a prospective marriage or civil partner, close family or key members of the wedding party where it would be inappropriate to go ahead with the wedding.

Q. What about pre-existing medical conditions?

A. Unfortunately you will not be covered for any ongoing medical conditions, or conditions that you have been treated for (including consultations), in the 12 months prior to purchasing the Wedding Insurance policy.

Q. What do I do if I need to cancel my wedding because of illness?

A. Apart from making sure that your loved one is being taken care of, you'll need to contact everybody who was involved in the wedding. Ask bridesmaids and ushers to help you to contact everyone:

  • Guests, particularly those travelling a long way for the wedding
  • Venue – both the ceremony and the reception
  • Caterers
  • Florist
  • Photographer
  • Arranged transport
  • Booked entertainment
  • Travel agent or travel provider – your honeymoon may also need
    to be cancelled
  • Your Wedding Insurance provider

If you need to make a claim, call the John Lewis Claims Helpline on
0845 078 7598

For further tips and advice, please see our quick guide (PDF).

John Lewis Wedding Insurance homepage

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Terms, conditions, limitations, exclusions and eligibility criteria apply.

John Lewis Insurance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (No. 233462). John Lewis plc is an appointed representative of Royal & Sun Alliance Insurance plc. John Lewis Wedding Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323). Calls may be recorded and monitored.

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