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Wedding supplier failure


Planning a wedding is something most of us will only ever experience once. Emotional, exhausting and exhilarating, some of us enjoy it, taking delight in the most intricate of details, while others find organisation a chore.

However, once it’s all organised you can relax and look forward to your special day, knowing that you have planned it down to the last embroidered flower on your niece’s shoes.

If one of your suppliers is suddenly unable to provide their services on your wedding day it’s difficult not to get upset, but wedding insurance could help stop your day from not living up to
your expectations.

Q&A with John Brady

Q. What’s your background and what experience do you have in providing information about wedding insurance?

A. I've worked in financial services for 20 years, including banking, credit cards and insurance. The last five have been spent at the John Lewis Partnership, where I’ve helped to launch and develop John Lewis Insurance, including our personal insurance cover for cars, travel, pets, homes, events and of course, weddings. As a married man myself I also understand how much financial, organisational and emotional investment is involved in arranging your big day.

Quotation MarksIf you have Failure of Suppliers Cover however and something doesn’t go entirely to plan, it won’t ruin
your wedding.Quotation Marks

Q. What is Failure of Suppliers Cover?

A. Failure of Suppliers Cover protects you if one of your suppliers, such as the patisserie, caterers or band, fails to show up or provide their service on your wedding day.

Q. What does it cover?

A. If one of your suppliers fails to meet their contractual expectations, we will pay up to the value of your wedding cover for irrecoverable deposits and any additional costs of finding a suitable alternative.

Q. Why wouldn’t a supplier turn up?

A. Although we hope that everything will be fine and you won’t have to make a claim, there are several things that could happen to make a supplier break their contractual obligations:

  • Liquidation
  • Bankruptcy
  • Insolvency

Q. Which suppliers are included in the cover?

A. Each wedding is different, but we provide cover for failure of
suppliers including:

  • Florists
  • Musicians
  • Caterers
  • Photographers
  • Chauffeurs

Expert tips

  • Try to choose suppliers that have been recommended
  • Double check and confirm all details with suppliers a few weeks before your wedding
  • Keep records of all deposits paid and receipts
  • Ensure you ask for all contracts in writing

For further tips and advice, please see our quick guide (PDF).

John Lewis Wedding Insurance homepage

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about Wedding Insurance?
Find out more here

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Terms, conditions, limitations, exclusions and eligibility criteria apply.

John Lewis Insurance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (No. 233462). John Lewis plc is an appointed representative of Royal & Sun Alliance Insurance plc. John Lewis Wedding Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323). Calls may be recorded and monitored.

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