If you need to make a John Lewis Pet Insurance claim, click on the link below to download a claim form that you can print and fill in straight away.
Then please complete and return the form to:
John Lewis Pet Insurance
PO BOX 10482
Or you can print the form and once the relevant information has been completed by your vet, scan and send it back via email to:
You'll also need to send us your pet's full medical history along with the claim form.
Got questions about your pet? vetfone is a freephone 24 hour service offering expert advice and support. The experienced and fully trained vet nurses can answer questions about cats, dogs and all other household pets.
Call the freephone vetfone helpline on 0800 316 7119 (24 hours a day).
We have carefully selected Royal & Sun Alliance Insurance plc to underwrite John Lewis Pet Insurance.
Terms, conditions, limitations, exclusions and eligibility criteria apply.
John Lewis Insurance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (No. 233462). John Lewis plc is an appointed representative of Royal & Sun Alliance Insurance plc. John Lewis Pet Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323). Calls may be recorded and monitored.