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Why choose John Lewis Travel Insurance?

Essential Cover

Our Essential Cover includes:

  • £1,000 Cancellation Cover
  • £2m Emergency Medical Expenses
  • £300 Travel Delay.
Plus Cover

Our Plus Cover includes:

  • £5,000 Cancellation Cover
  • £1,500 for Personal Belongings
  • £500 for Money and Documents.

Premier Cover

Our Premier Cover includes:

  • £8,000 Cancellation Cover
  • £10m Emergency Medical Expenses
  • £2,500 for Personal Belongings.
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Any questions?
Please call us on
0800 953 2552

Discover some of the key features of John Lewis Travel Insurance.


Save 20% when you buy online


We'll pay to replace your possessions with our New for Old
Personal Belongings Cover. (Optional for Essential policies).


Money and documents, we provide cover for loss or theft of money and important travel documents, including passports (Plus and Premier Cover)***.


Extra protection on the slopes with Optional Winter Sports Cover**.

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Find the answers to some of the most common questions about Travel Insurance.

Does an age limit apply to this policy?

John Lewis Annual Multi-Trip Travel Insurance is only available to people under 74 years old. There’s no upper age limit on our Single Trip Travel Insurance.

If I have a pre-existing medical condition, will you cover me?

For Plus or Premier Cover, John Lewis Travel Insurance can cover a wide variety of pre-existing medical conditions as long as you make us aware of them when you take out your policy. We may decline any claim or part of any claim directly or indirectly relating to a medical condition which was not disclosed and accepted by us at the time of taking out the policy or during the duration of the policy.

If you choose Essential cover, your policy will not provide cover for any pre-existing medical conditions.

For a close relative, business associate, or travel companion who is not insured but whose health may affect the trip, you might not be covered for any claim that’s related to their condition.

Please refer to the ‘Pre-Existing Medical Conditions’ pages contained in the full Policy wording for terms and conditions.

What does an Annual Multi-Trip policy cover compared to a Single Trip policy?

Annual Multi-Trip policies give you cover for a period of one year and covers any trip during that period as long as it's less than 31 days.

Single Trip policies give you cover for one individual trip of up to six months.

Will my mobile phone be covered?

Unfortunately, we're unable to provide cover for your mobile phone or smartphone. We do offer optional Technology Cover for other gadgets you would like to take on holiday with you, including your tablet or laptop.

I have quite a lot of gadgets - will they all be covered?

We offer optional Technology Cover under our Plus and Premier Travel Insurance to protect laptops, tablets etc. Please note, mobile phones are excluded from Technology Cover. However, it covers you for up to an additional £2,500 of baggage including sports equipment.

What is Cancellation Cover?

If you have to cancel your holiday due to circumstances beyond your control (such as death, illness, jury service, home damage etc), you can claim up to £8,000 (Premier Cover) for costs you have paid or have to pay towards your trip. Cancellation Cover starts on the date of issue on your Policy Schedule and ends when you return home after your trip.

Is there a limit to the length of my holiday cover?

Yes, John Lewis Single Trip Travel Insurance covers a holiday up to six months long as long as you’re 64 or younger. If you’re 65 or over, the maximum trip length is 31 days.

For Annual Multi-Trip Cover, the maximum length of each trip is 31 days.

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Rated 5 out of 5 by from Holiday insurance I took out travel insurance for my forthcoming holiday & was extremely pleased with the help & advice I received. I made an error with my on-line booking & didn't know how to correct it. The matter was sorted out for me with such kindness & ease.
Date published: 2016-10-13
Rated 5 out of 5 by from Great insurance with transparent details Easy to understand details of the policy. Easy to apply on line Good rates with a trusted company
Date published: 2016-10-12
Rated 4 out of 5 by from Good insurance The online experience was good although The medical considerations need to be clearer I had to add on to my insurance.
Date published: 2016-10-06
Rated 5 out of 5 by from Excellent value Like all insurance you hope you will never have to find out how good it is! The process of purchasing was straightforward, with options highlighted, and benefits of one level of cover versus another made plain. Very competitive cost for levels of cover and easy to complete the purchase on-line.
Date published: 2016-10-05
Rated 5 out of 5 by from Good website East to use website. Have bought before, will buy again.
Date published: 2016-10-05
Rated 5 out of 5 by from Great savings on great Insurance. I now buy all my Insurance from John Lewis - Travel, Home and Car. In all instances staff took me easily through the mandatory questions, explaining their purpose. Particularly with travel, I found it useful to get insurance for more than one trip at a time, as I only had to answer the questions once. (I am over 80.)
Date published: 2016-10-05
Rated 5 out of 5 by from Very good comprehensive insurance Luckily I did not need to use travel insurance on my recent trip but I had a great piece of mind that it was there if I did need it
Date published: 2016-10-02
Rated 5 out of 5 by from Great Travel Insurance I lost my wallet and money. However I did call them on Monday and sent all documents the same day. Next day the claim was approved and money was settled in 3 days. Very fast and not complicated at all. All documents and response via email and great response. Not like other travel insurance providers who will take months to give even a single response.
Date published: 2016-10-02
  • 2016-10-21T06:40CST
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Feedback from our customers helps us offer you the best possible service. The reviews above outline the opinions of our customers, who are asked to consider a range of criteria and to give an overall rating. These views are those of individual customers and are based on their experience of their product, policies and received services.

This article was written by Tony Levene and any opinions are his independent view and not the opinion of John Lewis Insurance or the John Lewis Partnership. 

If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).

If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a sister company of Ageas Insurance Limited.

**Plus and Premier policies only.

†Discount is automatically applied when you get a quote.

*** Terms, conditions, limitations and exclusions apply.