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Why choose John Lewis Travel Insurance?

Essential Cover

Our Essential Cover includes:

  • £1,000 Cancellation Cover
  • £2m Emergency Medical Expenses
  • £300 Travel Delay.
Plus Cover

Our Plus Cover includes:

  • £5,000 Cancellation Cover
  • £1,500 for Personal Belongings
  • £500 for Money and Documents.

Premier Cover

Our Premier Cover includes:

  • £8,000 Cancellation Cover
  • £10m Emergency Medical Expenses
  • £2,500 for Personal Belongings.
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Any questions?
Please call us on
0800 953 2552


Discover some of the key features of John Lewis Travel Insurance.

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Save 20% when you buy online

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We'll pay to replace your possessions with our New for Old
Personal Belongings Cover. (Optional for Essential policies).

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Money and documents, we provide cover for loss or theft of money and important travel documents, including passports (Plus and Premier Cover)***.

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Extra protection on the slopes with Optional Winter Sports Cover**.

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Find the answers to some of the most common questions about Travel Insurance.

Does an age limit apply to this policy?

John Lewis Annual Multi-Trip Travel Insurance is only available to people under 74 years old. There’s no upper age limit on our Single Trip Travel Insurance.

If I have a pre-existing medical condition, will you cover me?

For Plus or Premier Cover, John Lewis Travel Insurance can cover a wide variety of pre-existing medical conditions as long as you make us aware of them when you take out your policy. We may decline any claim or part of any claim directly or indirectly relating to a medical condition which was not disclosed and accepted by us at the time of taking out the policy or during the duration of the policy.

If you choose Essential cover, your policy will not provide cover for any pre-existing medical conditions.

For a close relative, business associate, or travel companion who is not insured but whose health may affect the trip, you might not be covered for any claim that’s related to their condition.

Please refer to the ‘Pre-Existing Medical Conditions’ pages contained in the full Policy wording for terms and conditions.

What does an Annual Multi-Trip policy cover compared to a Single Trip policy?

Annual Multi-Trip policies give you cover for a period of one year and covers any trip during that period as long as it's less than 31 days.

Single Trip policies give you cover for one individual trip of up to six months.

Will my mobile phone be covered?

Unfortunately, we're unable to provide cover for your mobile phone or smartphone. We do offer optional Technology Cover for other gadgets you would like to take on holiday with you, including your tablet or laptop.

I have quite a lot of gadgets - will they all be covered?

We offer optional Technology Cover under our Plus and Premier Travel Insurance to protect laptops, tablets etc. Please note, mobile phones are excluded from Technology Cover. However, it covers you for up to an additional £2,500 of baggage including sports equipment.

What is Cancellation Cover?

If you have to cancel your holiday due to circumstances beyond your control (such as death, illness, jury service, home damage etc), you can claim up to £8,000 (Premier Cover) for costs you have paid or have to pay towards your trip. Cancellation Cover starts on the date of issue on your Policy Schedule and ends when you return home after your trip.

Is there a limit to the length of my holiday cover?

Yes, John Lewis Single Trip Travel Insurance covers a holiday up to six months long as long as you’re 64 or younger. If you’re 65 or over, the maximum trip length is 31 days.

For Annual Multi-Trip Cover, the maximum length of each trip is 31 days.

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Rated 5 out of 5 by from Travel Insurance with Hazardous activities Straight forward cover, and such a great price.....
Date published: 2016-07-25
Rated 5 out of 5 by from Excellent Insurance Cover at a Good Price I bought Travel Insurance, the cover is very good for the price. The website is very easy and clear to use.
Date published: 2016-07-22
Rated 4 out of 5 by from Tailored insurance package Clear proposal , ability to summarise clauses and cover . Quick sign on and acceptance Assurance of John lewis service
Date published: 2016-07-18
Rated 4 out of 5 by from Comprehensive cover Excellent product that is very comprehensive and terms are clear to understand
Date published: 2016-07-09
Rated 5 out of 5 by from Excellent purchase Bought a single trip insurance with ease. Hopefully I won't need to claim but that's the crucial bit. The proof of the pudding..as they say...
Date published: 2016-07-08
Rated 4 out of 5 by from Happy with the service Customer service person very helpful, took time to answer my questions
Date published: 2016-07-08
Rated 5 out of 5 by from outstanding product Fantastic product which covers every base for me and gives me peace of mind.
Date published: 2016-07-07
Rated 5 out of 5 by from Excellent insurance Third year of using John Lewis travel insurance. No hassle reasonable rate.
Date published: 2016-07-06
  • 2016-07-29T06:40CST
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Feedback from our customers helps us offer you the best possible service. The reviews above outline the opinions of our customers, who are asked to consider a range of criteria and to give an overall rating. These views are those of individual customers and are based on their experience of their product, policies and received services.

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If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).

If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a sister company of Ageas Insurance Limited.

**Plus and Premier policies only.

†Discount is automatically applied when you get a quote.

*** Terms, conditions, limitations and exclusions apply.