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To give you the best and most secure online experience possible, our website uses cookies. Continue to use the website if you're happy with this, or find out how to manage cookies.

Help

A web browser is the computer program you use to access the Internet, for example, Internet Explorer or Firefox.

The John Lewis Insurance website is compatible with recent versions of the most popular web browsers and is optimised for use at a screen resolution of 1024 x 768 and above.

To find out which type and version of web browser you use to access the Internet:

  • For PC computers: Click on 'Help' at the top of your browser window and select the 'About' option.
  • For Mac computers: With the browser window open, click on the Apple menu and select the 'About' option.

John Lewis Insurance uses the latest technology to protect your card details and we don’t release personal information to any other company outside the John Lewis Partnership for marketing purposes.

We use the most up-to-date version of the Secure Sockets Layer (SSL) protocol to protect all the personal information you provide. This means that it’s encrypted and scrambled while in transit and cannot be read by anyone else.

By using these security methods, other visitors are prevented from accessing or viewing your personal information at all times.

When you visit the John Lewis Insurance website, we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You don’t provide this information, it’s collected automatically as a way of supporting your visit to this website.

John Lewis Insurance uses cookies for a number of purposes, including the mechanisms for online shopping and to allow us to monitor traffic to the site.

Not having your cookies turned on could restrict your use of this website.

How to check cookies are enabled for PCs

Microsoft Internet Explorer 8.0

  • Click on 'Tools' at the top of your browser window and select the 'Internet options' option. Then click on the 'Privacy' tab. Move the slider to your desired security setting.
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.

Microsoft Internet Explorer 6.0 and 7.0

  • Click on 'Tools' at the top of your browser window and select 'Options'. Then click on the 'Privacy' tab.
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.

Firefox 2.0 and 3.0

  • Click on 'Tools' at the top of your browser window and select 'Options' from the drop down menu. Then click on the 'Privacy' tab.
  • Ensure the box is checked to accept cookies.

How to check cookies are enabled for Macs

Safari on OSX

  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option.
  • Click on 'Security', then 'Accept cookies' and select 'Only from site you navigate to'.

Firefox on OSX

  • Click on 'Mozilla' at the top of your browser window and select the 'Preferences' option.
  • Scroll down until you see cookies under 'Privacy & Security' and select 'Enable cookies for the originating website only.