Pre-existing medical conditions
Travelling abroad is an exciting experience but it means we’re less familiar with the health system. This can make a trip stressful, especially if you have a pre-existing medical condition.
If you have a pre-existing medical condition, no matter how minor, it’s important to check with your Travel insurance provider to make sure you're still covered on holiday.
John Brady, Head of Commercial at John Lewis Insurance answers your questions about pre-existing medical conditions and how they affect your Travel Insurance.
Q & A with John Brady
Q. What's your background and what experience do you have that makes you an expert on Travel Insurance?
A. I've worked in financial services for 20 years, including banking, credit cards and insurance. The last five years have been spent at the John Lewis Partnership, where I helped to launch and develop John Lewis Insurance, including our personal insurance cover for homes, cars, pets, weddings, events, and of course, travel. I love travelling and know how important it is to feel reassured that any potential problems are covered by Travel Insurance when you’re abroad.
While most conditions are minor and may not affect your holiday cover, more serious conditions are not always covered by insurers.
Q. What is a pre-existing medical condition?
A. A pre-existing medical condition is the symptoms, or diagnosis, of an illness or condition that you have received medical treatment for, or one that you're aware of.
Q. Will I be covered if I have a pre-existing medical condition?
A. We insure a wide range of pre-existing medical conditions although you will have to pay an amount for some.
If all the medical conditions you suffer from appear in the table below, you'll automatically be covered and you don’t have to declare your condition to us.
Achilles tendon injury
If any of your medical conditions don't appear on this list, you won't be covered and you'll need to give us details to see if we can provide cover. You can do this when you obtain a quote online or you can call us on 0800 953 2552.
Unless we've agreed to do so, we don't insure medical conditions that fall into the following categories:
- Any cardiovascular condition (any condition relating to the heart, arteries, veins or blood pressure) that you've ever received treatment for
- Any stroke that you've ever received treatment for
- Any cancer that you've ever received treatment for
- Any other medical condition you have or have had that you're taking prescribed medication for, or that you're waiting to receive or have received treatment for (including surgery, tests or investigations) within the last 2 years.
Under the cancellation and curtailment, emergency medical, hospital benefit or personal accident sections, you won't be covered for any claims that happen as a direct or indirect result of your pre-existing medical condition if:
- Your prognosis is terminal
- You're on a waiting list for, or you know you need, surgery, in-patient treatment or investigation at a hospital, clinic or nursing home
- You're travelling against the advice of a Medical Practitioner
- You're travelling with the intention of getting medical treatment (including surgery or investigations) or advice outside of the United Kingdom or within the Channel Islands
Q. I’m several weeks pregnant. Am I covered?
A. As long as you travel within the health requirements stipulated by the carrier, their handling agents or any other public transport provider, you'll be covered during your pregnancy.
However, please note that the Medical Expenses section covers emergency medical charges for bodily injury or illness and normal childbirth would not constitute a bodily injury or illness.
Q. Do I still need an EHIC card?
A. The European Health Insurance Card entitles you to free state-provided health care in all countries in the European Economic Area and Switzerland at a reduced cost or free. It is not an alternative to Travel Insurance. For more information on the EHIC card, visit www.dh.gov.uk/travellers or call
0845 606 2030.
If your policy started or renewed before 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street, London, SW1E 5NN. John Lewis plc is an appointed representative of UKAIS Limited (No. 02613429). Registered in England and Wales at Prospect House, Gordon Banks Drive, Trentham Lakes North, Stoke on Trent ST4 4TW. Authorised and regulated by the Financial Conduct Authority (financial services register 307223).
If your policy started or renewed on or after 01/01/2015
John Lewis Insurance is a trading name of John Lewis plc. Registered in England No. 00233462. Registered office: 171 Victoria Street , London, SW1E 5NN. John Lewis plc is an appointed representative of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. Ageas Retail Limited is a member of the DMA and a sister company of Ageas Insurance Limited.