Skip to navigation
Skip to main content
Skip to footer

To give you the best and most secure online experience possible, our website uses cookies. Continue to use the website if you're happy with this, or find out how to manage cookies.

Securing your home


With continuing pressure on personal finances, a rise in claims for theft is almost inevitable.

So whether you're going on holiday or heading out for the day, it's worth taking a few simple steps to protect your home and property.

1. Move your post

Piles of unopened letters are a sure sign that someone’s away. Ask a trusted neighbour to move your post out of sight or to empty your mailbox. The Royal Mail also offers a Keepsafe service, which will reserve your post at the sorting office for up to two months while you’re away.

2. Don’t advertise your departure

Make sure that only people you know and trust are aware of your holiday plans. If you announce your plans to unknown people, they could use the information for an organised burglary.

  • Don’t say you’re ‘away’ on your home or mobile answer machine.
  • Consider how you talk about your holiday on social media networks such as Facebook or Twitter. If you don’t have high security settings on these sites, you don’t know who could see that you’re away.
  • If you take a taxi to the airport, avoid discussing your holiday plans with the driver unless you know them. You could even make it sound like you have a house-sitter – whether you do or not.

3. Keep curtains and blinds open as normal

Do not draw all the curtains in your house, as this wouldn’t look like someone was living there during the day. Keep your blinds and curtains open and simply move expensive items out of direct sight instead.

4. Secure your valuables

Don’t leave car keys, valuable items or jewellery in sight. Use a secure, well hidden safe or leave precious items with a trusted friend or family member. Don’t hide valuables in your underwear drawer or under the bed – these are classic hiding places, which any thief will search immediately.

5. Luggage

Most people put a tag on their luggage in case it gets lost in transit. However, the information you leave off the tag can be just as important as what you put on. You should put your name, a mobile phone number, email address and the phone number of your destination if you know it.

Never put your home address or landline phone number. Anyone who sees your luggage tag will know that you’re not at home and it’s not hard for someone to find out your address from the telephone number. If you really want to put an address, go for a place that isn’t your home – such as your work.

6. Lighting

Security lighting will illuminate anyone coming close to your property, which can be a big deterrent for would-be thieves. You can also set indoor lights on timers to give the impression that people are home. Set a number of lights in different rooms, on different time schedules, so that the lights come on in a more realistic and varied pattern.

7. Alarm System

Install a reliable alarm system which will sound an alarm if anyone attempts to enter your property. Some systems will even link directly to a security firm as an added level of reassurance.

8. Inform your neighbours

Tell a trusted neighbour that you’re going away, so they can keep an eye on your property. If you’re on good terms with your neighbour, they may even water your plants, put out the rubbish bin or check up on the property every now and again too.

9. Check your insurance policy

Your home insurance policy should cover you against theft or loss while you’re away, but you should still check the details of your policy to confirm which parts of your building or contents are protected. You may also find that your home will not be protected if you’re away for longer than 60 days so it's always worth checking with your provider before you travel.

10. Lock all doors and windows

Ensure that all doors, including doors to the garden or shed, are fully locked. Shut and lock all windows, especially small windows in the bathroom or round the back of your house. Don’t leave keys to the window nearby or in sight.

How John Lewis Insurance can help?

John Lewis Home Insurance provides cover for your home while you're away by offering cover against theft. Exclusions apply when a property has been unoccupied for more than 60 days.

John Lewis Home Insurance homepage

Looking for more information
about Home Insurance?
Find out more here

Get a Home Insurance quote

We have carefully selected Royal & Sun Alliance Insurance plc to underwrite John Lewis Home Insurance.

Terms, conditions, limitations, exclusions and acceptance criteria apply.

John Lewis Insurance is a trading name of John Lewis plc. Registered office: 171 Victoria Street, London SW1E 5NN. Registered in England (No. 233462). John Lewis plc is an appointed representative of Royal & Sun Alliance Insurance plc. John Lewis Home Insurance is underwritten by Royal & Sun Alliance Insurance plc (No. 93792). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202323). Calls may be recorded and monitored.

Related articles


Summer is best spent enjoying the warm weather, however your garden furniture, or gardening tools are at a greater risk of loss or damage at this time. Yet home insurance and a few simple precautionary measures can make your garden a safe haven this season.

One in five households in the UK are underinsured, how can you protect your house and make sure you don’t underestimate it's worth? 

Ou Expert looks at valuing your home and contents and picking the right policy for you.

Finding out your home has been burgled is a shock, especially if you've lost treasured possessions. 

If you come home to find you've been burgled, contact the police immediately and remember these dos and don'ts outlined in this article.